Audi MMI®

Satellite radio is transmitted via line-of-sight. Therefore, when the line-of-sight is broken by obstacles such as trees, overpasses, or tunnels the connection may be lost temporarily.

Applies to Gen 1 and Gen 2 Audi models only.

Error screens stating the above problems are the result of a lost data connection, which is usually caused by poor reception, lack of service, or damaged hardware (i.e. SIM card, vehicle antenna).

Applies to Gen 1 and Gen 2 Audi models only.

Designed to let you utilize the full functionality of Audi connect, a myAudi account allows you to manage destinations from any Internet browser and download them to your car.

Applies to Gen 1 and Gen 2 Audi models only.

1. You can view the details of your Audi connect data plan by visiting and logging into http://www.myaudiconnect.com

2. Here, you will be able to see the SIM, VIN, and invoice history associated with your account, as well as extend your subscription and view your network coverage.

Applies to Gen 1 and Gen 2 Audi models only.

You will receive an e-mail prior to the date when your subscription is scheduled to expire. You can also view or extend your subscription by visiting http://www.myaudiconnect.com or contacting an associate 24/7 at 1-877-505-2834.

Applies to Gen 1 and Gen 2 Audi models only.

A coverage map for your Audi connect data carrier can be viewed from within your Audi connect account by selecting the “Coverage” link along the top of the http://www.myaudiconnect.com page.

Applies to Gen 1 and Gen 2 Audi models only.

If equipped with an SD Card slot, Model Year 2009 and earlier vehicles can utilize an SD Card with a maximum capacity of 256MB. Model Year 2010 to present vehicles with an SD Card slot can utilize High Capacity SD Cards.

Applies to Gen 1 and Gen 2 Audi models only.